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Help

Cannot find it? Ring (09) 956 7666. Someone will actually answer.

How long can I hire for?

Three days minimum, up to a year. The truck hires from 24 hours with no three-day minimum, and the motorhome has a ten-day minimum. Past a month you are into our long-term rates, which are a lot cheaper per day.

How old do I need to be?

Twenty-five, with a full licence. Drivers aged 21 to 24 can hire, but the bond is $2,500 and excess reduction is not available. We cannot hire to restricted licences, and that is not negotiable. It is our insurance.

Can I use an overseas licence?

Yes, as long as it is a full licence and it is in English or comes with an official translation.

What is the insurance excess?

$2,000 as standard. You can bring it down to $500 for $35 a day.

Do I need a credit card?

Yes. Even if you are paying cash, we put a hold on a credit card for the excess when you collect, $2,000, or $500 with the excess reduction. It is not a payment and you get it back.

Can I pay cash?

You can pay for the hire in cash when you collect. You will still need a credit card for the excess hold.

Do you deliver the car?

Within 5km of our Albany premises, free. Elsewhere on the Shore, ask us.

Do you do airport pick-ups?

No, we do not run airport transfers. Our free pickup covers 5km of our Albany premises.

Do I get the exact car in the photo?

You book a make, model and year, and that is what we hold for you. We have several of some models, so the registration may differ. If we ever have to move you, it is to a newer car, never an older one.

What if I bring it back early?

Once the hire has started we do not refund unused days, so it is worth booking the dates you actually need.

What if I break down?

Ring the number on the keyring. Breakdown cover is included in every hire, 24/7.

Is there a kilometre limit?

No, not on the cars, the vans or the motorhome. The truck is the one exception, at 35c a kilometre including GST.

Can someone else drive it?

Yes, as long as they are on the paperwork and meet the same licence and age rules. Add them when you book.

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